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We fully understand the impact this is having on your services and business. A compensation plan will be applied automatically once the incident is resolved. We sincerely apologize for the disruption and will continue to provide regular updates until full recovery.

We are currently experiencing a major outage caused by a critical power failure at our data center provider. This issue is outside of our direct control, but we are actively working with the facility engineers, who are already on-site, to restore power and bring all systems back online safely. At this time, services have been offline for several hours. Recovery is in progress, but full restoration is taking longer than expected due to the nature of the incident. What we are doing: • Coordinating directly with the data center emergency response team • Monitoring hardware integrity during power restoration • Gradually bringing systems back online to avoid further issues

Stiamo rilevando un'interruzione che colpisce le VPS/VDS standard e Plus presso il datacenter QUPRA DC1 e numerose offerte.

Today we completed the infrastructure migration at our Amsterdam location. During the operation, a temporary downtime occurred at this location as part of the planned maintenance activities. While reconnecting the servers to the network, some connectivity issues were encountered. Our team worked promptly to resolve them, and the situation is now stabilized in the vast majority of cases. Virtual machines are currently starting up progressively. If any service is still unreachable, it is likely still in the boot process.

The scheduled maintenance window has begun. Our team is now proceeding with the infrastructure migration at the Amsterdam datacenter. Services affected by this maintenance are currently being taken offline progressively. We will provide further updates as the operation progresses.

We would like to inform you that a scheduled maintenance window has been planned for February 18, 2026. Scheduled window: February 18, 2026 — 06:30 to 23:20 CET Estimated duration: 16 hours 50 minutes During this period, the following services will be temporarily unavailable: VPS, Plus VPS, VDS, Plus VPS, and selected Offer plans (all except W and D). This maintenance involves a full infrastructure migration at our Amsterdam datacenter location. The operation is necessary to upgrade our infrastructure and improve long-term reliability and performance. What to expect: • Services will be progressively brought offline at the start of the window • Our team will be monitoring the migration in real time • Status updates will be posted here throughout the process We apologize for any inconvenience this may cause and thank you for your understanding.