Paying with Cryptocurrency
How it works
Choose the crypto option on the invoice and you are taken to Cryptomus, our crypto payment processor. You pick the coin and network, and are given an address and an exact amount to send.
Once the network confirms the transaction, the invoice is marked paid automatically.
The rate is only held for a while
The amount is calculated at the current exchange rate and is valid for a limited window. Send after the window closes and the value received may no longer match the invoice, which turns into a partial payment that has to be sorted out by hand.
Send promptly, or reopen the payment to get a fresh quote.
Network and fees
Send on exactly the network shown. The same coin on the wrong network can be unrecoverable.
Network fees are on your side: send the exact amount requested, not the amount minus the fee, or you end up underpaying.
Confirmation time
Crypto payments are not instant — they wait for network confirmations, which can take from a few minutes to considerably longer when a chain is congested. Do not leave it to the last hour before a suspension.
Under or overpayments
If the amount received does not match, the invoice will not settle by itself. Open a ticket with the transaction hash and we will reconcile it: the difference either finishes the invoice or lands on your account credit.
Related articles
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The ways you can pay, how to save one for renewals, and how the default is chosen.
Paying with PayPal
How the PayPal flow works, saving PayPal for renewals, and what to do if a payment does not register.
Cards and Saved Cards
Paying by card, what we store, and the usual reasons a card gets declined.
