Linking Discord
What linking does
Connecting Discord ties your Discord user to your DeluxHost account. Customers with active services get the customer role on our server automatically, and we can reach you there when something needs attention.
How to link
From your profile, start the Discord connection and authorise the request in the window Discord opens. You are sent back to the dashboard with the account linked.
You may receive a direct message from us confirming it.
Unlinking
You can disconnect Discord from the same place at any time. The role tied to being a customer is removed with it; your services and everything else on your account are unaffected.
Support still goes through tickets
Discord is good for quick questions and for being kept informed. Anything touching your account, your invoices or your data belongs in a ticket, where it is recorded, traceable and handled by someone who can verify who you are.
Related articles
Creating an Account
Signing up, verifying your email, and what to do if your first order is held for review.
Profile and Billing Details
Keeping your personal and invoicing data correct, and why it matters before an invoice is issued.
Two-Factor Authentication
Turning on TOTP, storing your recovery codes, and what to do if you lose the device.
