Automatic Charging
What it does
With a saved payment method, renewal invoices are charged automatically around their due date. You get the receipt by email and the service renews without you doing anything.
It is the single most effective way to avoid an accidental suspension.
Setting it up
Save a payment method under Payment methods and mark one as default — that is the one that gets charged. You can keep several on file and change the default whenever you want.
Paying from credit automatically
Separately from card charging, you can have invoices settled from your account credit as soon as they are issued. Turn it on from the Credit page.
It is a good pairing: keep a balance topped up and renewals are covered even if a card expires.
When a charge fails
A failed charge is not the end of the process. We retry several times spread around the due date, and you are emailed each time an attempt fails, so an expired card gives you plenty of warning.
The invoice stays payable by hand the whole time — you can always just open it and pay it yourself.
Turning it off
Remove the saved payment method, or unset it as default, and nothing will be charged automatically. Renewal invoices will still be issued; you will simply have to pay them yourself before the due date.
Related articles
How Billing Works
Prepaid billing cycles, when invoices are issued, and the vocabulary you will meet in the dashboard.
Reading an Invoice
Invoice statuses, what the line items mean, and how to download the PDF.
Renewals and Due Dates
What happens as a renewal approaches, the reminders you receive, and the grace period before suspension.
